TNT Customer Service Frontline Representative Vacancies

TNT is a world leading provider of express delivery services, logistics supply chain solutions and mail services. TNT Express offers unique integrated pan-European and domestic delivery services. It is also the number one logistics provider to the automotive industry and key provider of logistics services to the electronics and telecommunication sectors. With over 160,000 employees worldwide, we cater to more than 200 countries, with an extensive network of 48 aircrafts. Our service coverage extends to Africa, Asia, Australia, North and South America. We exclusively handle all local, regional and pan-European road and air express services in all major European countries.

TNT’s success, growth and market leadership largely depends on the energy and efforts of all of our employees, serving our customers all around the world. Our people are instrumental in making TNT a great company.

At all levels, our people are the heart of our company, and they always will be, because there’s something fundamental that unites us in a common cause: every one of us is working to deliver exceptional customer service. That means our people are the key determinant of our continuing success.

TNT operates in over 60 countries, all of which reflect a multitude of cultures, nationalities, religions, expertise and ideas. We have an extremely diverse customer base, and, in order to achieve the highest levels of customer satisfaction, we also encourage diversity within our organization.

We focus on building an inclusive culture. We take pride in supporting employees from different backgrounds and with different life experiences, and we work in partnership with local organizations to engender such a culture.

This commitment and the creativity of all our people has enabled TNT to grow into a exceptional organization. As such, we are continually looking for outstanding people who would like to join us and contribute to TNT’s ongoing success.

Submit Application
Should this position interest you, kindly send your email with resume and quote the position code on the email subject within a week to:
tnt.hr.indonesia.mailbox@tnt.com


Available position


Customer Service Frontline Representative
Jakarta Raya
Responsibilities:

• Report directly to Customer Service Frontline Representative. This position is responsible to handle incoming calls, customer’s inquiry and complaint, as well as assist to fill customer needs and to maintain our service excellence

Requirements:

• Minimum Diploma 3 degree with a minimum of 2 years experience in related field especially service industry
• Pleasant personality
• Excellent communication skills
• Having export import knowledge would be an advantage
• Good verbal and written English skills and familiarity in using Ms. Office

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