Where we operate
Holcim is a global company employing some 80,000 people, with production sites in around 70 countries. With a market presence on every continent, Holcim is more globally spread than any other building materials group, allowing us to create a strong foothold in each individual market, and providing stable earnings for the Group.
Aiming to keep a balanced portfolio, Holcim's business strategy is based on continuous growth in both developed economies and emerging, high-growth markets, where around three-quarters of our operational capacity, accounting for almost half of the Group's net sales, is based.
Sales profile
In 2010, Holcim recorded sales of over 21 billion Swiss francs. Thanks to our market-oriented structures, product innovations, skilled employees and efficient environmental management systems Holcim is in a strong position now - and for years to come.
Sustainable value creation
Our key objective is the creation of value. We attach great importance to sustainable development at an economic, ecological and social level. By taking this holistic approach, we can secure the company's long-term success. The basis for this is an exceptional operational performance and a solid return on the capital invested. Our approach has been acknowledged by the Dow Jones Sustainability Index. Holcim had been named "Leader of the Industry" in the DJSI Index from 2005 to 2008 and was thus acknowledged as the company with the best sustainability performance in the building materials industry for four consecutive years.
PT Holcim Indonesia Tbk is one of the biggest cement companies in Indonesia with the distinguished advantage of integrated businesses in ready-mix concrete and aggregate - provides a working environment that encourages personal & professional development skill. We seek high caliber professionals to join our team.
PT Holcim Indonesia Tbk is one of the biggest cement companies in Indonesia with the distinguished advantage of integrated businesses in ready-mix concrete and aggregate - provides a working environment that encourages personal & professional development skill. We seek high caliber professionals to join our team.
Submit Application
If you are interested to the position, please send your resume before 19th Desember, 2011 to:
Organizational Development Dept.
Recruitment-idn@holcim.com
(Please indicate position applied for on the subject field of your email)
Available Position
Customer Relation Management Superintendent (CRM)
Bekasi (Jawa Barat) - Narogong
Responsibilities:
Scope of works:
Requirements:
Education :
Experience :
Language:
Other qualification / skills:
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Sales profile
In 2010, Holcim recorded sales of over 21 billion Swiss francs. Thanks to our market-oriented structures, product innovations, skilled employees and efficient environmental management systems Holcim is in a strong position now - and for years to come.
Sustainable value creation
Our key objective is the creation of value. We attach great importance to sustainable development at an economic, ecological and social level. By taking this holistic approach, we can secure the company's long-term success. The basis for this is an exceptional operational performance and a solid return on the capital invested. Our approach has been acknowledged by the Dow Jones Sustainability Index. Holcim had been named "Leader of the Industry" in the DJSI Index from 2005 to 2008 and was thus acknowledged as the company with the best sustainability performance in the building materials industry for four consecutive years.
PT Holcim Indonesia Tbk is one of the biggest cement companies in Indonesia with the distinguished advantage of integrated businesses in ready-mix concrete and aggregate - provides a working environment that encourages personal & professional development skill. We seek high caliber professionals to join our team.
PT Holcim Indonesia Tbk is one of the biggest cement companies in Indonesia with the distinguished advantage of integrated businesses in ready-mix concrete and aggregate - provides a working environment that encourages personal & professional development skill. We seek high caliber professionals to join our team.
Submit Application
If you are interested to the position, please send your resume before 19th Desember, 2011 to:
Organizational Development Dept.
Recruitment-idn@holcim.com
(Please indicate position applied for on the subject field of your email)
Available Position
Customer Relation Management Superintendent (CRM)
Bekasi (Jawa Barat) - Narogong
Responsibilities:
Scope of works:
- To plan, supervise, monitor and control overall customer contact center activities, programs and initiatives, including inbound and outbound telephone sales and marketing in order to achieve profit & revenue objectives, also world-class frontline services. Main responsibility includes developing activities, programs and initiatives that aim to retain existing customer as well as possibility of cross selling
Requirements:
Education :
- Minimum Bachelor degree from any discipline, Master degree in an advantage
Experience :
- Customer handling & Customer Relation Management experience
- Customer Contact Center experience, especially in managing/ supervising the operation
- IT literate
Language:
- Good command in English both oral & written
Other qualification / skills:
- Able to create a system that satisfies and respond to various customers of Holcim Indonesia (from transactional sales, transformational sales, franchise business, until geocyle)
- Able to continuously update the customer care management system to follow the dynamics and fluidness of Holcim business
- Able to develop a solid customer care organization, including re-defining roles and responsibilities of customer care within Holcim Indonesia; implementing and leading the changes and transformation that impacts other departments
- Able to develop and build a strong, competent and highly productive Customer Care team within Holcim Indonesia in order realize the vision of having Customer Care as a competitive advantage of Holcim Indonesia in the highly competitive market
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